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United Service Workers Union 138-50 Queens Boulevard
Briarwood, NY 11435
Tel: (718) 658-4848
Fax: (718) 523-5722
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Oxford Health Insurance

In this section will we do our best to answer any questions relating to your Oxford Health Insurance. If you still require assistance, please do not hesitate in contacting our office at (718) 658.4848.

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When can I enroll with Oxford?”

If you are not a newly-eligible employee, you may only enroll during your company's annual Open Enrollment period. Oxford Members may add dependents to their plan in the event of the birth (or adoption) of a child or marriage. Contact your Benefits Administrator for more information.
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What standard benefits are included in my Oxford coverage?”

Because Oxford wants to help you make healthier decisions, they offer a wide range of preventive programs and benefits. These range from wellness programs to reminders for routine care. All plans feature one physical with your PCP every 12 months at no charge. Members should check their Summary of Benefits for details on other benefits that are available at no charge.
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How do I choose or change my doctor?”

Simply choose your doctor from the listing of primary care physicians (PCPs) in Oxford's Freedom Network Roster of Participating Physicians and Providers or search for a doctor on our web site, oxfordhealth.com. Women may also select an OB/GYN to provide additional preventive care. If you have children, you may select an Oxford pediatrician as their PCP. You may change your PCP at anytime by using our web site or by calling Member Services at the number on the back of your Member ID card.
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How are my children covered under my plan?”

If enrolled, your children are covered as dependents under your plan. Your children receive the same standard benefits that any other Oxford Member would, as well as childhood immunizations, adolescent well-care, routine pediatric care through age 19, and in-network preventive dental care through age 11 (except for Freedom Plan MetroSM).
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Do I have to pay a deductible or coinsurance?”

If you visit an in-network provider for a covered service, you are generally responsible only for a copayment. Check your Summary of Benefits for more information. If you visit an out-of-network provider, you are responsible for any applicable deductibles, coinsurance and are subject to Usual, Customary and Reasonable (UCR) charges limitations.
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